Make the best out of Covid-19
It’s safe to say that the past few months have been an absolute whirlwind of emotions and while things may still be a little unsure, more than 1,500 salon professionals have decided to make the best out of Covid-19 lockdown and get ready for their salon reopening – and it’s not too late for you to join in.
We have undertaken a thorough review of our salon and the services we offer and have started our preparation with a thorough deep clean and disinfection of the property. We have also implemented the following protocols that will be revaluated and upgraded continuously.
Our Salon
- We have rearranged our waiting, reception and treatment areas to adhere to social distancing guidelines
- All surfaces throughout the salon will be cleaned regularly and wiped with the appropriate cleaning product between each treatment
- All items of equipment will be cleaned before and after every treatment. This includes all metal instruments, brushes, bowls, and tweezers
- One-use disposable items will be used where necessary (sustainable alternatives kept where possible)
Our Team
- We will be conducting training to ensure all team members care for our customers in a safe, hygienic and professional manner
- Staff will be trained to adapt each treatment to uphold best practice, including hygiene and safety
- We have agreed social distancing for our team in communal staff areas
- Staff will be briefed to uphold safe standards while dealing with responsibilities at reception
Our Treatments
- We have reviewed our treatment menu and is in the process to remove treatments where we felt it necessary to do so
- Our therapists will wear gloves, masks and other personal protective equipment (PPE) during treatments where required.
- Therapists will wash their hands before and after every treatment
PPE will be replaced after every treatment - Our therapist will stay with you throughout your treatment – not venturing out of the room – to reduce the need to replace PPE and minimise infection
Client arrival & Reception
- We will greet you warmly but without a handshake or personal contact
- We will stagger customer arrival times to minimise close contact
- We will clean the reception area regularly
- Where possible we will escort you straight to the treatment area/room to avoid congestion in waiting areas
- Waiting areas will be arranged to adhere to social distancing
- We ask that you pay using card or other cashless means where possible
We ask from you
- To arrive at the time agreed, to maximise social distancing
- To wash your hands and/or use hand sanitiser as directed by our team and before and after each treatment
- To wear face-masks – no mask, no entry
- To contact us and re-arrange your appointment, if you have a temperature, or are feeling unwell or if any person in your household has the same or is self-isolating
- Do not come to the salon if you or anyone you live with is self-isolating or is displaying symptoms known to be consistent with Covid-19